Too many businesses only last for one generation. A sustainable business is one that can last past your career. When you create a sustainable business, you have more options in how you live your life and that’s a good thing.
Host: Josh Patrick, Stage 2 Solution (http://www.stage2solution.com)
On this episode Josh talks with Mark Colgate, Professor of Service Excellence at the University of Victoria, Gustavson School of Business. They discuss, scientifically, of what good service is comprised.